Terms and Conditions

Welcome to Travel agency "Luxtra"!

These terms and conditions outline the rules and regulations for the use of Luxtra's Website, located at luxtra.com.

The terms and conditions outlined by Luxtra are designed to safeguard your interests and ensure a seamless and enjoyable luxury travel experience. By providing clarity and transparency regarding our policies and procedures, we aim to establish a mutual understanding and trust between Luxtra and our valued clients. These terms and conditions govern various aspects of your interaction with Luxtra, including booking procedures, payment policies, cancellation policies, and liability limitations. By adhering to these terms and conditions, both parties can enjoy peace of mind knowing that their rights and obligations are clearly defined and respected throughout the duration of the travel arrangement. At Luxtra, we take pride in upholding the highest standards of professionalism, integrity, and customer satisfaction, and our terms and conditions reflect our unwavering commitment to excellence in luxury travel services.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Travel agency "Luxtra" if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Travel agency "Luxtra", you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Luxtra and/or its licensors own the intellectual property rights for all material on Travel agency "Luxtra". All intellectual property rights are reserved. You may access this from Travel agency "Luxtra" for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from Travel agency "Luxtra"

  • Sell, rent, or sub-license material from Travel agency "Luxtra"

  • Reproduce, duplicate or copy material from Travel agency "Luxtra"

  • Redistribute content from Travel agency "Luxtra"

This Agreement shall begin on the date hereof.

User Rights and Responsibilities:

At Luxtra, we are committed to ensuring that your experience on our website is both seamless and enjoyable. As a user of our website and recipient of our luxury travel services, you are entitled to certain rights and are expected to adhere to specific responsibilities. Here's a breakdown of what you can expect:

User Rights:

  1. Access to Information: As a user of our website, you have the right to access relevant information about our luxury travel services.

  2. Privacy Protection: We respect your privacy and are committed to protecting your personal information. You have the right to privacy and confidentiality when interacting with our website and using our services.

  3. Transparency: We strive to be transparent in our dealings with you, providing clear and accurate information about our services, pricing, and terms and conditions.

User Responsibilities:

  1. Compliance with Terms: Users are responsible for complying with the terms and conditions outlined on our website.

  2. Lawful Behavior: Users are expected to engage in lawful behavior when accessing our website and using our services, adhering to all applicable laws, regulations, and ethical standards.

  3. Accurate Information: Users are responsible for providing accurate and up-to-date information when booking travel services through our website, including personal details, travel preferences, and payment information.

By understanding and adhering to these user rights and responsibilities, both Luxtra and our valued clients can ensure a positive and mutually beneficial experience when engaging with our luxury travel services. If you have any questions or concerns about your rights and responsibilities as a user of our website, please don't hesitate to contact us for clarification and assistance.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Luxtra; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Luxtra. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Luxtra's logo or other artwork will be allowed for linking absent a trademark license agreement.

Dispute Resolution and Governing Law:

At Luxtra, we are committed to ensuring fair and transparent resolution of any disputes that may arise between users and the website owner. Here's how we handle disputes and determine the governing law:

Dispute Resolution Procedure:

Informal Resolution: We encourage users to first attempt to resolve any disputes or concerns informally by contacting our customer support team. Many issues can be resolved quickly and satisfactorily through open communication.

Formal Resolution: If a dispute cannot be resolved informally, both parties may agree to pursue formal dispute resolution methods, such as mediation or arbitration. This allows for a neutral third party to help facilitate a resolution outside of court.

Legal Action: In cases where informal and formal dispute resolution methods are unsuccessful, users may have the option to pursue legal action through the appropriate courts or authorities.

Governing Law and Jurisdiction:

Choice of Law: These terms and conditions, as well as any disputes arising from or related to them, are governed by and construed in accordance with the laws of Lithuania, without regard to its conflict of law provisions.

Jurisdiction: Any legal action or proceeding arising out of or related to these terms and conditions shall be brought exclusively in the courts. By using our website, users consent to the jurisdiction of such courts and waive any objection to venue.

At Luxtra, we strive to ensure fair and efficient resolution of disputes while upholding the highest standards of legal compliance. If you have any questions or concerns about our Dispute Resolution and Governing Law policies, please feel free to contact us for further assistance.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.